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Personal - Professional - Prompt

We care! We care because our reputation for consistently delivering exceptional plumbing and building services to our customers matters. Over time we have earned the reputation of being professional, reliable, punctual and approachable for our general plumbing and building refurbishments.

Reviews

  • Customer in Richmond, September 2018

    Excellent, polite, helpful and courteous plumber Dean. Sink working perfectly afterwards. Lovely job. Thanks.

    Customer in Richmond, September 2018

  • Customer in Isleworth, August 2018

    I had a leak in my ceiling - Gavin came earlier as the leak was getting worse. He assessed the issue immediately which entailed fixing a leak in the flat upstairs. Really pleasant, knowledgeable and efficient. My plumber of choice now.

    Customer in Isleworth, August 2018

  • Customer in Twickenham, August 2018

    Superior client service. Fast and efficient. Fantastic company!

    Customer in Twickenham, August 2018

  • Customer in Mortlake, July 2018

    The work was completed to a very high standard, and the team were thoroughly professional in the level of tidiness etc that they left the house in. In addition they were able to deal with the chaos that life around someone with dementia inevitably brings.

    Customer in Mortlake, July 2018

  • Customer in Richmond, July 2018

    Gavin was so helpful and friendly and tidy. I so so appreciate the thought and time he put into finding a solution to getting us a shower that could work which it does brilliantly now!

    Customer in Richmond, July 2018

Services

Whether you require new installations, maintenance, repairs or refurbishments there is no job too big or small we won’t consider. Read More

News

Sponsoring the 2018 Turks Head 10 and supporting MDS and ZABRA - what an experience!! Read More

Where we operate

We cover most areas within a 5 mile radius of Richmond. To find whether you fall within our catchment area go to "Where we Operate". Read More

Our Services

Plumbing

  • Locating and repairing leaks
  • Blocked drains and toilets
  • Pump replacement
  • Water storage tanks
  • Shower installation
  • Sanitaryware installation and repair

Heating

  • Boiler replacement and repair
  • Heating system repairs
  • Radiator replacement
  • Power flush

General building

  • Plastering
  • Rendering
  • Tiling
  • Carpentry
  • Brickwork
  • Decorating

Who We Are

At Pinnacle Plumbing & Building Ltd, ‘good enough’ is simply not good enough!

For more than a decade, throughout South West London, we have prevented thousands of plumbing disasters, maintained and repaired hundreds of heating systems and left our customers smiling, simply by doing what we do best… plumbing.

Whether it’s locating and repairing leaks, a shower installation, boiler replacement, heating system repairs or any general plumbing work we believe every job should be approached with the same dedication, passion and attention to detail.

The personal care and professionalism with which we approach every job, is the reason for our success and why so many of our customers return to us again and again. Throughout the years, we have earned a reputation for punctuality and reliability leaving your personal space the way we found it. Don't just take our word for it, take a look at our ratings and reviews on Checkatrade.com, a service which was used by more than 6 million people last year to find the perfect tradesman.

John Donne’s words “No man is an island’” resonate with us. Because of this, we insist on supporting our local community wherever possible. Our contributions to ‘Wooden Spoon Children’s Charity’ help to deliver sustainable projects for less fortunate children in Greater London; our relationship with ‘BearCat Running Club’ has helped with the club’s fundraising initiatives in fighting MDS (Myelodysplastic Syndromes); and our involvement with ‘Stepping on Out’ helps adults with learning disabilities gain their independence.

We are also proud sponsors of the Turk’s Head 10km run and the iconic Cabbage Patch 10, a race that’s been around almost as long as the London Marathon.

Why choose us

Throughout the years we have approached every job with an exceptional standard of professionalism, leaving you proud of the finished product. We have also come to understand that each project is as personal as the home you live in and, to ensure that we meet your high expectations, we promise:

Understanding

Before starting a job we will ensure that your requirements are fully understood

Transparency

We will give you a detailed, realistic quote with no hidden costs

Honesty

Under no circumstances will we take shortcuts which may cause unnecessary problems after we leave

Professionalism

Delivering a first class customer service is really important to us

Guaranteed Workmanship

Our workmanship is guaranteed for 12 months

Liability Insurance

We carry a £2 million public liability insurance cover

Tidiness

We will clean up after ourselves and leave the site as we found it only once the work has been completed to your satisfaction

Experience

Having been around for more than 10 years, our standards are exceptional

"Personal, Professional and Prompt”,
something we strive to achieve with every customer and at every job