Personal - Professional - Prompt


  • Customer in Richmond, March 2018

    “Really excellent plumber. The job was complicated for various reasons but they did a beautiful job and even reinstalled the tumble dryer afterwards which was above and beyond! Great workmanship and everything left clean and tidy. Would definitely use again.”

    Customer in Richmond, March 2018

  • Customer in Twickenham, February 2018

    Really impressed... I can only but recommend them. Turned up on time, just got on with it, dealt with some tricky pipe work and tested everything. The over and above part for me was they identified that there was not a proper drain for the radiator system so installed a drain/tap free of charge from parts they had left over!!

    Customer in Twickenham, February 2018

  • Customer in London, February 2018

    “Gavin and his colleague were extremely helpful, quick to diagnose the problem and took the initiative to gain access to the flat below in order to do the necessary redecorating there. I was very happy with the way they did the job.”

    Customer in London, February 2018

  • Customer in Twickenham, January 2018

    “Gavin is great, he came and helped me out for free once before with my boiler, I kept his card and called him back when I had a leak from bathroom. He quickly came round told me the issue and cost and then promptly completed the job for a great price! Nice chap as well."

    Customer in Twickenham, January 2018

  • Customer in Richmond, January 2018

    “Very reliable, very tidy and amiable. Recommended.”

    Customer in Richmond, January 2018


Whether you require new installations, maintenance, repairs or refurbishments there is no job too big or small we won’t consider. Read More


A big thank you to 100 of our loyal customers who took the time to rate us on Checkatrade, your contribution is means the world to us! Read More

Where we operate

We cover most areas within a 5 mile radius of Richmond. To find whether you fall within our catchment area go to "Where we Operate". Read More

Our Services


  • Locating and repairing leaks
  • Blocked drains and toilets
  • Pump replacement
  • Water storage tanks
  • Shower installation
  • Sanitaryware installation and repair


  • Boiler replacement and repair
  • Heating system repairs
  • Radiator replacement
  • Power flush

General building

  • Plastering
  • Rendering
  • Tiling
  • Carpentry
  • Brickwork
  • Decorating

Building projects

  • Extensions
  • Full home renovations
  • Bathroom refurbishment
  • Single room renovations
  • Shower installation

Who We Are

At Pinnacle Plumbing & Building Ltd, ‘good enough’ is simply not good enough!

For more than a decade, throughout South West London, we have prevented thousands of plumbing disasters, maintained and repaired hundreds of heating systems and transformed scores of homes into beautiful living spaces, simply by doing what we do best… plumbing and building renovations.

Whether it’s a leaking tap, a blocked drain or a complete refurbishment, we believe every job should be approached with the same dedication, passion and attention to detail. ‘Good enough is simply not good enough’.

The personal care and professionalism with which we approach every job, has been paramount to our success. It’s the reason so many of our customers return to us again and again. Throughout the years, we have earned a reputation for punctuality and reliability. We strive to meet all project deadlines, but should something untoward happen, which prevents us from meeting our commitments, we will let you know in advance. Furthermore, we understand that any construction work is often invasive, so we pride ourselves in leaving your personal space the way we found it. Don't just take our word for it, take a look at our ratings and reviews on, a service which was used by more than 6 million people last year to find the perfect tradesman.

John Donne’s words “No man is an island’” resonate with us. Because of this, we insist on supporting our local community wherever possible. Our contributions to ‘Wooden Spoon Children’s Charity’ help to deliver sustainable projects for less fortunate children in Greater London; our relationship with ‘BearCat Running Club’ has helped with the club’s fundraising initiatives in fighting MDS (Myelodysplastic Syndromes); and our involvement with ‘Stepping on Out’ helps adults with learning disabilities gain their independence.

We are also proud sponsors of the Turk’s Head 10km run and the iconic Cabbage Patch 10, a race that’s been around almost as long as the London Marathon.

Why choose us

Throughout the years we have approached every job with an exceptional standard of professionalism, leaving you proud of the finished product. We have also come to understand that each project is as personal as the home you live in and, to ensure that we meet your high expectations, we promise:


Before starting a job we will ensure that your requirements are fully understood


We will give you a detailed, realistic quote with no hidden costs


Under no circumstances will we take shortcuts which may cause unnecessary problems after we leave


Delivering a first class customer service is really important to us

Guaranteed Workmanship

Our workmanship is guaranteed for 12 months

Liability Insurance

We carry a £2 million public liability insurance cover


We will clean up after ourselves and leave the site as we found it only once the work has been completed to your satisfaction


Having been around for more than 10 years, our standards are exceptional

"Personal, Professional and Prompt”,
something we strive to achieve with every customer and at every job