Personal - Professional - Prompt

We care! We care because our reputation for consistently delivering exceptional plumbing and building services to our customers matters. Over time we have earned the reputation of being professional, reliable, punctual and approachable for our general plumbing and building refurbishments.


  • Customer in Kingston, October 2018

    Another excellent job from Pinnacle Plumbing and Building Ltd used them many times before. Great work, neat and tidy finish, very polite and competitively priced.

    Customer in Kingston, October 2018

  • Customer in Barnes, October 2018

    Very pleased with the prompt and friendly service.

    Customer in Barnes, October 2018

  • Customer in East Sheen, September 2018

    Gavin and his team are a pleasure to work with, I wouldn't use anyone else! The work was done to a very high standard, in a timely manner and I was kept well informed throughout. I would highly recommend!

    Customer in East Sheen, September 2018

  • Customer in Richmond, Septmber 2018

    Pinnacle plumbers responded quickly to my request to address an overflowing drain. They stayed in contact to arrange a time to suit and kept me informed on progress. They were efficient and very good value for money. I would certainly use them again should the need arise.

    Customer in Richmond, Septmber 2018

  • Customer in Richmond, September 2018

    Excellent, polite, helpful and courteous plumber Dean. Sink working perfectly afterwards. Lovely job. Thanks.

    Customer in Richmond, September 2018


Whether you require new installations, maintenance, repairs or refurbishments there is no job too big or small we won’t consider. Read More


Well done Bearcat Running Club on hosting another successful 2018 Cabbage Patch 10 mile race, one we were proud to sponsor. Read More

Where we operate

We cover most areas within a 5 mile radius of Richmond. To find whether you fall within our catchment area go to "Where we Operate". Read More

Who We Are

At Pinnacle Plumbing & Building Ltd, ‘good enough’ is simply not good enough!

For more than a decade, throughout South West London, we have prevented thousands of plumbing disasters, maintained and repaired hundreds of heating systems and left our customers smiling, simply by doing what we do best… plumbing.

Whether it’s locating and repairing leaks, a shower installation, boiler replacement, heating system repairs or any general plumbing work we believe every job should be approached with the same dedication, passion and attention to detail.

The personal care and professionalism with which we approach every job, is the reason for our success and why so many of our customers return to us again and again. Throughout the years, we have earned a reputation for punctuality and reliability leaving your personal space the way we found it. Don't just take our word for it, take a look at our ratings and reviews on, a service which was used by more than 6 million people last year to find the perfect tradesman.

John Donne’s words “No man is an island’” resonate with us. Because of this, we insist on supporting our local community wherever possible. Our contributions to ‘Wooden Spoon Children’s Charity’ help to deliver sustainable projects for less fortunate children in Greater London; our relationship with ‘BearCat Running Club’ has helped with the club’s fundraising initiatives in fighting MDS (Myelodysplastic Syndromes); and our involvement with ‘Stepping on Out’ helps adults with learning disabilities gain their independence.

We are also proud sponsors of the Turk’s Head 10km run and the iconic Cabbage Patch 10, a race that’s been around almost as long as the London Marathon.

Why choose us

Throughout the years we have approached every job with an exceptional standard of professionalism, leaving you proud of the finished product. We have also come to understand that each project is as personal as the home you live in and, to ensure that we meet your high expectations, we promise:


Before starting a job we will ensure that your requirements are fully understood


We will give you a detailed, realistic quote with no hidden costs


Under no circumstances will we take shortcuts which may cause unnecessary problems after we leave


Delivering a first class customer service is really important to us

Guaranteed Workmanship

Our workmanship is guaranteed for 12 months

Liability Insurance

We carry a £2 million public liability insurance cover


We will clean up after ourselves and leave the site as we found it only once the work has been completed to your satisfaction


Having been around for more than 10 years, our standards are exceptional

"Personal, Professional and Prompt”,
something we strive to achieve with every customer and at every job