Personal - Professional - Prompt


  • Customer in Isleworth, May 2018

    I called Pinnacle after suffering a burst valve on my towel rail. Gavin was able to prioritise my job and the job was done quickly, efficiently, to a high standard and came in exactly as quoted - no nasty surprises. Highly recommended - cheers guys!

    Customer in Isleworth, May 2018

  • Customer in Twickenham, May 2018

    Competent, friendly and reliable. Communication was excellent and I was kept informed throughout the job, Pinnacle will be our go-to plumbing company going forward.

    Customer in Twickenham, May 2018

  • Customer in Richmond, May 2018

    "Gavin and Robbie are both friendly, excellent, and ensuring that the customer is always happy. Gavin is highly recommended as he is so diligent in his work and doesn’t overcharge. I highly recommend them."

    Customer in Richmond, May 2018

  • Customer based in Twickenham, April 2018

    "Gavin did a terrific job at unblocking my kitchen sink, and gave me advice on how to keep it clear for as long as possible going forward. He was very prompt, courteous, and tidy in his work. I was very pleased with the price and work done, and would definitely use him again."

    Customer based in Twickenham, April 2018

  • Customer based in Twickenham, April 2018

    "I have always found Gavin to be friendly, reliable and curteous, moreover the jobs have always been reasonably priced. I would (and have) happily recommend Pinnacle Plumbing."

    Customer based in Twickenham, April 2018


Whether you require new installations, maintenance, repairs or refurbishments there is no job too big or small we won’t consider. Read More


For the second year running we are extremely proud sponsors of the Bearcat Running Club Turks Head 10km fun run. Read More

Where we operate

We cover most areas within a 5 mile radius of Richmond. To find whether you fall within our catchment area go to "Where we Operate". Read More

Our Services


  • Locating and repairing leaks
  • Blocked drains and toilets
  • Pump replacement
  • Water storage tanks
  • Shower installation
  • Sanitaryware installation and repair


  • Boiler replacement and repair
  • Heating system repairs
  • Radiator replacement
  • Power flush

General building

  • Plastering
  • Rendering
  • Tiling
  • Carpentry
  • Brickwork
  • Decorating

Who We Are

At Pinnacle Plumbing & Building Ltd, ‘good enough’ is simply not good enough!

For more than a decade, throughout South West London, we have prevented thousands of plumbing disasters, maintained and repaired hundreds of heating systems and left our customers smiling, simply by doing what we do best… plumbing.

Whether it’s locating and repairing leaks, a shower installation, boiler replacement, heating system repairs or any general plumbing work we believe every job should be approached with the same dedication, passion and attention to detail.

The personal care and professionalism with which we approach every job, is the reason for our success and why so many of our customers return to us again and again. Throughout the years, we have earned a reputation for punctuality and reliability leaving your personal space the way we found it. Don't just take our word for it, take a look at our ratings and reviews on, a service which was used by more than 6 million people last year to find the perfect tradesman.

John Donne’s words “No man is an island’” resonate with us. Because of this, we insist on supporting our local community wherever possible. Our contributions to ‘Wooden Spoon Children’s Charity’ help to deliver sustainable projects for less fortunate children in Greater London; our relationship with ‘BearCat Running Club’ has helped with the club’s fundraising initiatives in fighting MDS (Myelodysplastic Syndromes); and our involvement with ‘Stepping on Out’ helps adults with learning disabilities gain their independence.

We are also proud sponsors of the Turk’s Head 10km run and the iconic Cabbage Patch 10, a race that’s been around almost as long as the London Marathon.

Why choose us

Throughout the years we have approached every job with an exceptional standard of professionalism, leaving you proud of the finished product. We have also come to understand that each project is as personal as the home you live in and, to ensure that we meet your high expectations, we promise:


Before starting a job we will ensure that your requirements are fully understood


We will give you a detailed, realistic quote with no hidden costs


Under no circumstances will we take shortcuts which may cause unnecessary problems after we leave


Delivering a first class customer service is really important to us

Guaranteed Workmanship

Our workmanship is guaranteed for 12 months

Liability Insurance

We carry a £2 million public liability insurance cover


We will clean up after ourselves and leave the site as we found it only once the work has been completed to your satisfaction


Having been around for more than 10 years, our standards are exceptional

"Personal, Professional and Prompt”,
something we strive to achieve with every customer and at every job